Common issues

Issue: Unable to access my ticket

If members cannot access their tickets, check if the channel permissions are configured correctly. Make sure the bot has permission to create channels and manage permissions.

Issue: Transcripts are not being sent

If transcripts are not being sent after closing a ticket, check if the transcripts channel is correctly configured in the ticket system. Also, make sure the bot has permission to send messages in that channel.

Issue: Error when closing a ticket

If you are experiencing an error when trying to close a ticket, check if the bot has the necessary permissions to manage channels and messages. Also, make sure there are no specific restrictions on the ticket channel that might be preventing it from closing.